Text Message Policy

Text Message Policy

Opt-Out Policy for Text Messages

At Bank & Trust Company, we want to ensure that you have control over your communication preferences. If you prefer not to receive text messages from us, please follow the instructions below to opt-out.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

How to Opt-Out of Text Messages:

Reply STOP to the number that has texted you the security authentication code.

Important Notes:

Please note that it may take up to 24-48 hours for us to process your request and remove your phone number from our text message list.

If you opt-out of text messages, you will no longer receive security or informational texts from us.

If you change your mind and would like to re-opt-in to receiving text messages, please contact our customer service team at 217-324-3935.

Why Opt-Out?

We respect your right to control your communication preferences. By opting out of text messages, you are helping us to provide a more personalized and seamless experience for those who do choose to receive texts from us.

Data Security:

We take the security of your personal data seriously. We will not sell or share your phone number with any third-party company for marketing purposes.

Revisions:

Our opt-out policy may be revised from time to time. If you choose to continue receiving text messages after making changes to our policy, your consent will be considered valid.

By following these steps, you can ensure that your phone number is removed from our text message list and you will no longer receive unsolicited texts from us.

This policy is subject to change without notice.