FDIC Insured – Backed with the full faith and credit of the U.S. Government
Please use the below form to securely send us files. If you are submitting a secure file, hit the upload button after browsing and selecting your file.
Uploaded files will not be sent until you hit the Send Message button at the bottom of the form.
Although this process is meant to be of the highest security, please be careful when submitting personal information as Bank & Trust Company does not take any responsibility for the use of this form.
To update your information with us, we require you to log into online banking. Go to Main Menu / Connect with Us / Messages and select the form. If you prefer, you may call us at 800.930.3935.
This form will require you to enter any additional household members this change affects, and list all account numbers we should include in this update (for instance, you may not want business or non-household family member accounts to be changed).
To stop a payment, we require you to log into online banking. Go to Main Menu / Connect with Us / Messages and select the form. If you prefer, you may call us at 800.930.3935.
This form requires the checking account number, date that the check was written, amount of the check, who the check was made payable to, a short explanation, and your Bank Identification Number (BIN).
To report a lost or stolen card, you must log into online banking. Go to Main Menu / Connect with Us / Messages and select the form. If you prefer, call us at 800.930.3935. After hours, please call Visa Support at 800.264.4274 (option 3).
This form requires the last 6 digits of the card number, the date stolen/lost, and your Bank Identification Number (BIN). Please: immediately TURN OFF your card when you first log in.
To order checks online, we require you to log into online banking. Go to Main Menu / Connect with Us / Messages and select the form. If you prefer, you may call us at 800.930.3935.
For this form: Please have your Bank Identification Number (BIN) ready. You may also want to include a starting check number.
